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Help Page


Welcome to MatShop.

We would like to make your experience with us as pleasant and useful as possible. On this page, we will help you navigate our site and find the information that you need.

To learn who, exactly, MatShop is, see our About Us page.



Searching the site is the fastest way to find out if we have it; in the top-left of the page, click where it says "search matshop...", type a keyword, and hit enter.

Products & Ordering

Are you looking for products?
Try the menu at the top of this page. We list Mats, Frames, Backings, Glass/Plexi, "Supplies" (polybags, art supplies, etc), Clearance (discounted items), and Printing.


To view your picture with specific mats and frames, visit our MAToMATic matting and framing tool.
For a listing of the Mat Colors that we sell, see our Stock Mat Colors page.
For ordering info, view our Ordering Information page.

Questions and Answers

Looking for more in-depth answers to your questions? Review our Frequently Asked Questions (FAQ) page

How To Information, Articles, Product Information, Resources

How-To Information

Needing how-to information (how to frame your image, how to market your work, etc.)? Or maybe additional information on our products like plexi, mat colors, etc? See our Resource Documents page.

Not grasping all the lingo? Visit our Industry Terminology & Mat Cuts page.

ShippingShipping from Canada Post

In addition to being in our Resource Documents page, here are a few key links on shipping information.

Company PoliciesMatShop

The head office of MatShop is located in Canada -- a country with some of the strictest regulations on protecting client privacy. Here you can view our Terms and Conditions and Privacy Policy. These are also present on our Resource Documents page.


Using This Website

This website has been tested and works best in Internet Explorer 6.0+ and Firefox 1.0+. In addition, some functionality requires that you have JavaScript enabled.

To download the latest browsers, click on one of the following links.

Get Firefox! Get Internet Explorer

Should you have a question that's not answered here, feel free to contact us.

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